How to Cancel ExpressVPN — Step-by-Step Guide (2026)
⏰ 3-5 minutesmediumVerified 2026-05-22$12.95/mo
ExpressVPN offers a 30-day money-back guarantee — if you're within that window, you get a full refund. After 30 days, you can still turn off auto-renewal to prevent future charges.
Sign in to your ExpressVPN account
Visit expressvpn.com/subscriptions and sign in with your credentials.
Turn off auto-renewal
In your subscription settings, find the auto-renewal toggle and turn it off. This prevents future charges when your current plan expires.
Request a refund if within 30 days
If you're within 30 days of purchase: contact ExpressVPN support via live chat. Tell them you want to cancel and request a refund under the money-back guarantee.
Live chat is the fastest method. Be direct: 'I'd like to cancel and request a refund under your 30-day guarantee.'
Need the exact words to say if they try to keep you?
You'll receive email confirmation of the cancellation. Refunds typically process within 5-7 business days depending on payment method.
⚠️ Watch out
After 30 days, no refund is available — but you can stop auto-renewal and keep VPN access until your plan expires.
ExpressVPN often sells 12-month plans. Turning off auto-renewal means you keep the full remaining time.
If purchased through Apple App Store, cancel through iOS subscription settings.
Bitcoin/cryptocurrency payments may take longer to refund.
✓ Refund may be possible
Full 30-day money-back guarantee, no questions asked. Contact live chat to process. After 30 days, no refund but you keep access until your plan expires.
Frequently Asked Questions
Can I get a refund from ExpressVPN?
Yes, within 30 days of purchase under their money-back guarantee. Contact live chat support. After 30 days, no refund is available.
How long does an ExpressVPN refund take?
Typically 5-7 business days for credit cards. PayPal may be faster (2-3 days). Bitcoin refunds are processed in the original cryptocurrency.
Will my ExpressVPN account be deleted?
After cancellation, your account remains but without active VPN service. You can reactivate anytime with a new subscription.
What's a good free VPN alternative?
ProtonVPN (free tier with unlimited data, 3 servers), Windscribe (10GB/month free), and WARP by Cloudflare (free, fast, but limited privacy) are reputable free options.
Free: refund window, cancel path, support angle, next moves, download, and optional account save. Upgrade only if you want the exact scripts and dispute checklist.