Already charged? Stop the renewal first, then use the receipt to check the refund window and support path.
Check this Peacock charge →Peacock has a free tier, so 'canceling' really means downgrading from Premium to Free. You'll still have access to some content with ads — just not the full library.
Official account or cancellation path Peacock
Visit peacocktv.com, sign in, and click your profile icon → Account. Or go directly to peacocktv.com/account/plan.
Under "Plan & Payment", click on your current subscription (Peacock Premium or Premium Plus). You'll see your billing details.
Click "Cancel Plan" or "Downgrade". Peacock will show what content you'll lose and may offer a retention deal.
Already charged? Keep the receipt and the cancellation confirmation. They are the useful part of a refund request.
Check my Peacock refund options →Click through retention offers and confirm. You'll be downgraded to the free tier at the end of your billing period. A confirmation email will be sent.
Peacock does not offer refunds for unused subscription time. You retain Premium access until your billing cycle ends, then revert to the free tier.
Enter the amount and what happened. The free preview organizes the known cancel path, likely refund window, and the evidence to keep before you contact support.
The preview is free. The optional personalized Emergency Kit is a one-time $4.99 purchase. Or review a bill if you are unsure which charge to handle first.
Independent guidance
Bill Vampire is not a bank or law firm. Cancel paths and merchant policies can change. Contact the merchant first for an ordinary billing problem. Contact your card issuer promptly if you do not recognize a charge or believe it is fraudulent.