The Surprise Charge
Sarah signed up for a 30-day Canva Pro trial and forgot to set a calendar reminder. Exactly 30 days later, she woke up to an unwanted annual renewal transaction of $119.88 on her credit card.
Case Study: Canva Pro Refund
How I Got $119.88 Back From a Forgotten Canva Pro Trial
Sarah was charged $119.88 after missing her Canva Pro annual billing reminder. Read the exact refund request workflow she used to get the charge fully reversed in under 24 hours.
Step 1: Instantly Cancel
Sarah didn't wait. She immediately logged into Canva, went to Account Settings → Billing & plans, and canceled the future renewal so no further fees could apply.
Step 2: Collect Evidence
She took screenshots of her billing tab showing the cancellation confirmation and saved her transaction receipt number as primary proof of good faith.
Step 3: Submit the Script
Sarah used Bill Vampire's customized refund helper to draft an email asking for a goodwill refund. Since she hadn't used the account since the trial expired, Canva support approved the refund within hours.
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