How to Cancel Evernote — Step-by-Step Guide (2026)
⏰ 3-5 minutesmediumVerified 2026-05-22$14.99/mo
Evernote's free tier is now very limited (50 notes, 1 notebook limit). If you cancel, export your notes first. The cancellation itself is straightforward through your account settings.
Go to Evernote billing page
Visit evernote.com/BillingInfo.action while signed in. Or: click your avatar → Settings → Subscription in the Evernote web app.
Click "Manage Subscription" or "Cancel"
Find your current plan and click the option to manage or cancel your subscription.
Before canceling, export your notes: Settings → Export → Export all notes as .enex files.
Select cancellation and provide reason
Choose to cancel/downgrade and select a reason. Evernote may offer a discounted rate.
The free plan is limited to 50 notes and 1 notebook. If you have more, they become read-only (not deleted).
Need the exact words to say if they try to keep you?
Notes beyond the free limit become read-only — you can view and export but not edit them.
Export ALL your notes before downgrading if you want to migrate to another app.
Offline access to notes is removed on the free plan.
If you subscribed through Apple/Google, cancel through their subscription settings.
✓ Refund may be possible
Evernote offers refunds within a few days of billing. Annual subscribers may get prorated refunds. Contact Evernote support through their help center.
Frequently Asked Questions
Will I lose my notes if I cancel Evernote?
Notes aren't deleted, but on the free plan (50-note limit), excess notes become read-only. Export everything before canceling if you want to migrate elsewhere.
How do I export my Evernote notes?
In the web app: Settings → Export. In the desktop app: Edit → Select All → File → Export as .enex. This file can be imported into Notion, OneNote, or other apps.
Can I get a refund from Evernote?
Evernote offers refunds within the first few days of a billing cycle. Contact support through their help portal. Annual plans may be eligible for prorated refunds.
What's the best free alternative to Evernote?
Notion (unlimited notes, free for personal use), Apple Notes (unlimited, syncs via iCloud), Microsoft OneNote (free, unlimited), and Obsidian (free, local storage) are all excellent alternatives.
Free: refund window, cancel path, support angle, next moves, download, and optional account save. Upgrade only if you want the exact scripts and dispute checklist.