Notion's cancellation is actually a 'downgrade to free' — and the good news is you keep all your pages and data. The free plan is genuinely usable for personal use.
Open Notion Settings
Click "Settings & Members" in the left sidebar of your Notion workspace, or navigate directly to notion.so/my-account.
Go to the Plans section
In the Settings panel, click "Plans" or "Subscription" in the left menu. You'll see your current plan details and billing info.
Click "Downgrade" or "Cancel plan"
Click the "Downgrade" button under your current plan. Notion will show a comparison of what you'll lose (unlimited file uploads, version history beyond 7 days, etc.).
If you're the workspace owner with team members, downgrading affects everyone. Consider exporting critical data first.
Need the exact words to say if they try to keep you?
Select your reason for canceling and click "Downgrade to Free". Your paid features remain active until the end of your billing period, then you switch to the free tier.
The free plan includes unlimited pages and blocks. You only lose file upload size (5MB limit), version history (7 days), and guest limits.
⚠️ Watch out
Files larger than 5MB won't be accessible for editing on the free plan (you can still view/download them).
Version history is limited to 7 days on free (vs 30 days on Plus). Export important version history before downgrading.
If you're on a Team/Business plan, all workspace members will be affected by the downgrade.
Automations beyond basic ones will be disabled on the free tier.
✓ Refund may be possible
Notion handles refunds on a case-by-case basis. Email [email protected] with your request. They're generally willing to refund recent charges, especially if you haven't used the paid features extensively.
Frequently Asked Questions
Will I lose my Notion pages if I cancel?
No. All your pages, databases, and content are preserved on the free plan. You keep unlimited pages and blocks. The free plan is genuinely usable for personal productivity.
Can I get a refund from Notion?
Notion offers refunds on a case-by-case basis. Contact [email protected] within a few days of charge. They're generally responsive to refund requests for recent charges.
What's the difference between Notion Free and Plus?
Free gives you unlimited pages/blocks but with 5MB file upload limit, 7-day version history, and limited guests. Plus ($10/mo) adds unlimited file uploads, 30-day history, and unlimited guests.
Can I export all my Notion data before canceling?
Yes. Go to Settings → Export all workspace content. You'll get a ZIP file with your pages in HTML or Markdown format, plus any uploaded files.
Free: refund window, cancel path, support angle, next moves, download, and optional account save. Upgrade only if you want the exact scripts and dispute checklist.