Already charged? Stop the renewal first, then use the receipt to check the refund window and support path.

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How to Cancel ExpressVPN — Step-by-Step Guide (2026)

⏰ 3-5 minutes medium Last Updated: 2026-05-22 $12.95/mo Reviewed by Bill Vampire Editorial Team

ExpressVPN offers a 30-day money-back guarantee — if you're within that window, you get a full refund. After 30 days, you can still turn off auto-renewal to prevent future charges.

Official account or cancellation path ExpressVPN

Sign in to your ExpressVPN account

Visit expressvpn.com/subscriptions and sign in with your credentials.

Turn off auto-renewal

In your subscription settings, find the auto-renewal toggle and turn it off. This prevents future charges when your current plan expires.

Request a refund if within 30 days

If you're within 30 days of purchase: contact ExpressVPN support via live chat. Tell them you want to cancel and request a refund under the money-back guarantee.

Live chat is the fastest method. Be direct: 'I'd like to cancel and request a refund under your 30-day guarantee.'

Already charged? Keep the receipt and the cancellation confirmation. They are the useful part of a refund request.

Check my ExpressVPN refund options →

Confirm via email

You'll receive email confirmation of the cancellation. Refunds typically process within 5-7 business days depending on payment method.

⚠️ Watch out

✓ Refund may be possible

Full 30-day money-back guarantee, no questions asked. Contact live chat to process. After 30 days, no refund but you keep access until your plan expires.

Frequently Asked Questions

Can I get a refund from ExpressVPN?
Yes, within 30 days of purchase under their money-back guarantee. Contact live chat support. After 30 days, no refund is available.
How long does an ExpressVPN refund take?
Typically 5-7 business days for credit cards. PayPal may be faster (2-3 days). Bitcoin refunds are processed in the original cryptocurrency.
Will my ExpressVPN account be deleted?
After cancellation, your account remains but without active VPN service. You can reactivate anytime with a new subscription.
What's a good free VPN alternative?
ProtonVPN (free tier with unlimited data, 3 servers), Windscribe (10GB/month free), and WARP by Cloudflare (free, fast, but limited privacy) are reputable free options.

Already charged for ExpressVPN?

Enter the amount and what happened. The free preview organizes the known cancel path, likely refund window, and the evidence to keep before you contact support.

The preview is free. The optional personalized Emergency Kit is a one-time $4.99 purchase. Or review a bill if you are unsure which charge to handle first.