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How to Cancel LastPass — Step-by-Step Guide (2026)

⏰ 5-10 minutes medium Last Updated: 2026-05-22 $3/mo Reviewed by Bill Vampire Editorial Team

LastPass's free tier is now very limited (one device type only). If you're leaving, export your passwords first, then cancel through billing settings.

Official account or cancellation path LastPass

Export your passwords

In the LastPass vault: More Options → Advanced → Export. Download as .csv file. Store this securely — it contains all your credentials in plain text.

Delete the exported .csv file after importing into your new password manager. It's a security risk if left on your device.

Go to LastPass billing settings

Visit lastpass.com/billing_update.php while signed in. Or: Account Settings → Subscription → Manage.

Click "Cancel" or "Downgrade to Free"

Find the cancellation option and click it. LastPass will explain the free tier limitations (one device type: desktop OR mobile, not both).

Already charged? Keep the receipt and the cancellation confirmation. They are the useful part of a refund request.

Check my LastPass refund options →

Confirm cancellation

Confirm your choice. Premium features remain until your billing period ends. Then you're on the free tier (single device type, no priority support).

LastPass Free only works on ONE device type (computer OR phone). If you use both, you need a paid plan or a different service.

⚠️ Watch out

✓ Refund may be possible

LastPass offers refunds within 30 days of purchase. Contact their support team for refund requests.

Frequently Asked Questions

Is LastPass Free still usable?
Barely. LastPass Free only works on one device type (computers OR phones, not both). For most people, this makes it impractical. Consider Bitwarden instead.
Should I leave LastPass entirely?
Given the 2022-2023 security breaches that exposed encrypted vault data, many security experts recommend migrating away from LastPass entirely to Bitwarden or 1Password.
How do I switch from LastPass to Bitwarden?
Export from LastPass as .csv → go to Bitwarden web vault → Tools → Import Data → select LastPass (csv) format → upload. Takes 5 minutes.
Can I get a refund from LastPass?
LastPass offers refunds within 30 days of purchase. Contact support for requests. After 30 days, refunds are unlikely.

Related Cancel Guides

1Password → NordVPN → ExpressVPN →

Already charged for LastPass?

Enter the amount and what happened. The free preview organizes the known cancel path, likely refund window, and the evidence to keep before you contact support.

The preview is free. The optional personalized Emergency Kit is a one-time $4.99 purchase. Or review a bill if you are unsure which charge to handle first.

Independent guidance

Bill Vampire is not a bank or law firm. Cancel paths and merchant policies can change. Contact the merchant first for an ordinary billing problem. Contact your card issuer promptly if you do not recognize a charge or believe it is fraudulent.