Already charged? Stop the renewal first, then use the receipt to check the refund window and support path.
Check this Figma charge →Figma's free Starter plan is generous (3 projects, unlimited personal files), so canceling just means downgrading. Your existing files aren't deleted — they become view-only if over limits.
Official account or cancellation path Figma
Open figma.com and click your avatar → Settings. Or navigate directly to figma.com/settings.
Click "Plan" or "Billing" in the settings sidebar. You'll see your current plan (Professional, Organization, or Enterprise) and billing details.
Click "Downgrade to Starter" or "Cancel". Figma will show what changes — mainly project limits and advanced features.
Already charged? Keep the receipt and the cancellation confirmation. They are the useful part of a refund request.
Check my Figma refund options →Confirm your choice. Paid features remain active until the end of your billing period. Your files, components, and design systems are preserved.
Figma handles refunds case-by-case. Email [email protected] with your request. Annual plans are more likely to get prorated refunds than monthly plans.
Enter the amount and what happened. The free preview organizes the known cancel path, likely refund window, and the evidence to keep before you contact support.
The preview is free. The optional personalized Emergency Kit is a one-time $4.99 purchase. Or review a bill if you are unsure which charge to handle first.
Independent guidance
Bill Vampire is not a bank or law firm. Cancel paths and merchant policies can change. Contact the merchant first for an ordinary billing problem. Contact your card issuer promptly if you do not recognize a charge or believe it is fraudulent.