Netflix makes cancellation straightforward — no phone calls, no chat agents, no guilt trips. You can do it entirely online in about 60 seconds.
Go to your Netflix Account page
Open netflix.com/cancelplan in your browser, or tap your profile icon → Account from the app. You'll need to be signed in.
If you subscribed through Apple/Google, you'll need to cancel through their subscription settings instead.
Click "Cancel Membership"
On the Account page, find the Membership & Billing section. Click the "Cancel Membership" button.
Confirm cancellation
Netflix will show you your last day of access. Click "Finish Cancellation" to confirm. Your account stays active until the end of your current billing period.
Need the exact words to say if they try to keep you?
Netflix sends a confirmation email immediately. Save this as proof of cancellation in case of any billing disputes.
Take a screenshot of the confirmation page too — you can use this as evidence if you're charged again.
⚠️ Watch out
If you subscribed via Apple App Store or Google Play, canceling on Netflix.com won't work — you must cancel through the respective app store's subscription settings.
Your viewing history, ratings, and profile will be saved for 10 months after cancellation. You can reactivate anytime within that window.
If you're on a discounted or promotional plan, you'll lose that rate if you cancel and re-subscribe later.
✗ Refund policy
Netflix does not offer refunds or credits for partial months. Your subscription remains active through the end of your billing period after cancellation.
Frequently Asked Questions
Will I get a refund if I cancel Netflix mid-cycle?
No. Netflix does not offer partial refunds. Your access continues until the end of your current billing period, then the subscription ends.
Can I still watch Netflix after canceling?
Yes — you keep access until the last day of your paid billing cycle. After that, you'll see a prompt to re-subscribe when you try to watch.
What happens to my downloaded shows?
All downloaded content is deleted from your device once your subscription expires. Download anything you want to watch before the end date.
How do I cancel Netflix if I forgot my password?
Use the 'Forgot Password' link on the sign-in page to reset it via email or SMS. Then proceed with cancellation as normal.
Free: refund window, cancel path, support angle, next moves, download, and optional account save. Upgrade only if you want the exact scripts and dispute checklist.