How to Cancel Canva Pro — Step-by-Step Guide (2026)
⏰ 2-3 minuteseasyVerified 2026-05-21$12.99/mo
Canva Pro cancellation is straightforward — and the free tier is genuinely generous (250,000+ templates). You keep all your existing designs, you just lose access to Pro-only features like Background Remover and Brand Kit.
Go to Canva Account Settings
Open canva.com and click your profile icon in the top-right corner. Select "Account Settings" from the dropdown menu.
Click "Billing & plans"
In the Account Settings panel, find and click "Billing & plans" in the left sidebar. You'll see your current Canva Pro subscription details.
Click "Cancel subscription" or "..." menu
Click the three dots menu (⋯) next to your plan, then select "Cancel subscription". Canva will show you what you'll lose and may offer alternatives.
If you primarily use Canva for one feature (like Background Remover), check if a free alternative exists before canceling.
Need the exact words to say if they try to keep you?
Select a reason from the dropdown (this helps them but is required). Click "Continue" through any retention offers, then confirm cancellation. Your Pro access continues until the end of your billing period.
Selecting 'Too expensive' sometimes triggers a 50% off retention offer for 3 months.
⚠️ Watch out
Designs using Pro-only elements (premium photos, icons, fonts) will show watermarks after your Pro expires. Export important designs as PNG/PDF before canceling.
Brand Kit configurations are preserved but inaccessible on the free plan.
If you subscribed via Apple App Store, cancel through iOS Settings → Subscriptions.
Team members will lose Pro features if the team owner cancels. Individual members can get their own free accounts.
✓ Refund may be possible
Canva offers refunds within 14 days of an annual plan purchase or renewal. For monthly plans, refunds are rare. Contact Canva support through their help center for refund requests.
Frequently Asked Questions
Will I lose my Canva designs if I cancel Pro?
No. All your designs are preserved. However, any designs using Pro-only elements (premium stock photos, Pro-only templates) will show watermarks when you try to download them.
Can I get a refund from Canva?
Canva offers refunds within 14 days of purchase or renewal for annual plans. Contact support through the help center. Monthly plans are typically not refundable.
What's included in Canva Free vs Pro?
Free includes 250,000+ templates, 5GB storage, and basic editing. Pro adds 100M+ premium photos, Background Remover, Brand Kit, Magic Resize, 1TB storage, and scheduling.
Can I export my designs before canceling?
Yes. Go to each design → Share → Download → choose format (PNG, PDF, SVG). Download all important designs before your Pro expires to avoid watermark issues.
Free: refund window, cancel path, support angle, next moves, download, and optional account save. Upgrade only if you want the exact scripts and dispute checklist.