Figma's free Starter plan is generous (3 projects, unlimited personal files), so canceling just means downgrading. Your existing files aren't deleted — they become view-only if over limits.
Go to Figma account settings
Open figma.com and click your avatar → Settings. Or navigate directly to figma.com/settings.
Only team Admins can downgrade team plans. Individual Professional plans can be managed by the account owner.
Navigate to Plan/Billing
Click "Plan" or "Billing" in the settings sidebar. You'll see your current plan (Professional, Organization, or Enterprise) and billing details.
Click "Downgrade" or "Cancel plan"
Click "Downgrade to Starter" or "Cancel". Figma will show what changes — mainly project limits and advanced features.
On Starter, you get 3 Figma files and 3 FigJam files. Existing files beyond this become view-only (not deleted).
Need the exact words to say if they try to keep you?
Confirm your choice. Paid features remain active until the end of your billing period. Your files, components, and design systems are preserved.
Export important files as .fig before downgrading — you can reimport them later. Or keep them in your account (view-only access continues).
⚠️ Watch out
Files beyond the free limit (3 files) become view-only — you can view and export but not edit them.
Team libraries, branching, and advanced prototyping features are disabled on Starter.
If you're on a team plan, downgrading affects all team members.
Audio conversations, presentation view with timer, and variable modes beyond 1 are removed.
✓ Refund may be possible
Figma handles refunds case-by-case. Email [email protected] with your request. Annual plans are more likely to get prorated refunds than monthly plans.
Frequently Asked Questions
Will I lose my Figma files if I cancel?
No. Files are never deleted. On the free Starter plan, files beyond the 3-file limit become view-only. You can still export, comment, and share them.
What's included in Figma Free (Starter)?
3 Figma files, 3 FigJam files, unlimited personal drafts, unlimited viewers, basic prototyping, and Dev Mode (limited). The free plan is quite capable for individuals.
Can I get a refund from Figma?
Figma handles refunds on a case-by-case basis. Contact [email protected] for refund requests. Annual plans may be eligible for prorated refunds.
What's a free alternative to Figma?
Penpot (open source, full-featured), Figma Starter itself (3 free files), and Lunacy (free desktop app) are the best free alternatives for UI design.
Free: refund window, cancel path, support angle, next moves, download, and optional account save. Upgrade only if you want the exact scripts and dispute checklist.