Peacock has a free tier, so 'canceling' really means downgrading from Premium to Free. You'll still have access to some content with ads — just not the full library.
Go to Peacock account settings
Visit peacocktv.com, sign in, and click your profile icon → Account. Or go directly to peacocktv.com/account/plan.
Click on your current plan
Under "Plan & Payment", click on your current subscription (Peacock Premium or Premium Plus). You'll see your billing details.
Select "Cancel Plan"
Click "Cancel Plan" or "Downgrade". Peacock will show what content you'll lose and may offer a retention deal.
If you mainly watch NBC next-day content, the free tier still includes some of it — you may not need Premium.
Need the exact words to say if they try to keep you?
Click through retention offers and confirm. You'll be downgraded to the free tier at the end of your billing period. A confirmation email will be sent.
⚠️ Watch out
If subscribed through Apple, Google, Roku, or Comcast/Xfinity, cancel through their respective platforms.
Comcast/Xfinity customers may have Peacock Premium included free with their internet plan — check before canceling.
The free tier has limited content and more ads. Premium exclusives and live sports won't be available.
Downloaded content becomes unavailable after Premium expires.
✗ Refund policy
Peacock does not offer refunds for unused subscription time. You retain Premium access until your billing cycle ends, then revert to the free tier.
Frequently Asked Questions
Is there a free version of Peacock?
Yes. Peacock Free gives you access to a limited library with ads. You don't need a paid subscription to use Peacock at all — just downgrade to the free tier.
Can I get a refund from Peacock?
Peacock does not typically offer refunds for partial billing periods. Contact NBC Universal support for billing errors.
Do Comcast customers get Peacock free?
Many Comcast/Xfinity internet and TV customers get Peacock Premium included at no extra charge. Check your Xfinity account benefits before paying separately.
What content is Peacock Premium only?
Premium exclusives include next-day NBC shows, Peacock originals, live sports (NFL, Premier League), and most movies. The free tier has older content and limited episodes.
Free: refund window, cancel path, support angle, next moves, download, and optional account save. Upgrade only if you want the exact scripts and dispute checklist.