Already charged? Stop the renewal first, then use the receipt to check the refund window and support path.
Check this Perplexity Pro charge →Cancel Perplexity Pro through the same channel that billed you: Perplexity settings for web purchases, Apple Subscriptions for iPhone or iPad, or Google Play for Android. The free account currently includes five Pro Searches per day.
Official account or cancellation path Perplexity Pro
Visit perplexity.ai/settings/subscription while signed in. Or click your profile icon → Settings → Subscription.
Find the subscription management section and click "Manage Subscription" or "Cancel Plan".
Click through any confirmation dialogs. Your Pro features (unlimited Pro searches, file upload, API credits) remain active until the end of your billing period.
Already charged? Keep the receipt and the cancellation confirmation. They are the useful part of a refund request.
Check my Perplexity Pro refund options →Contact Perplexity support for refund requests. They typically handle recent charges on a case-by-case basis.
Enter the amount and what happened. The free preview organizes the known cancel path, likely refund window, and the evidence to keep before you contact support.
The preview is free. The optional personalized Emergency Kit is a one-time $4.99 purchase. Or review a bill if you are unsure which charge to handle first.
Independent guidance
Bill Vampire is not a bank or law firm. Cancel paths and merchant policies can change. Contact the merchant first for an ordinary billing problem. Contact your card issuer promptly if you do not recognize a charge or believe it is fraudulent.