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How to Cancel Amazon Prime — Step-by-Step Guide (2026)

⏰ 3-5 minutes medium Verified 2026-05-21 $14.99/mo

Amazon makes Prime cancellation deliberately confusing with multiple confirmation screens and guilt-trip messaging. But it takes about 3 minutes if you know exactly where to click. They may even offer a partial refund.

Go to the Prime cancellation page

Navigate directly to amazon.com/mc/pipelines/cancelPrime — this skips several navigation screens. Sign in if prompted.

Do NOT go through Account → Prime → Manage. The direct URL above saves you 4-5 clicks through Amazon's intentionally confusing menu maze.

Click "End My Benefits"

Amazon will show you a summary of all Prime benefits you'll lose (free shipping, Prime Video, Prime Music, Photos storage, etc.). Click "End My Benefits" to proceed.

Decline the retention offers

Amazon will offer alternatives: switching to annual plan (cheaper per month), pausing membership, or reminding you of upcoming deliveries. Select "Continue to Cancel" to move past these.

If you're on the $14.99/month plan, switching to annual ($139/year = $11.58/mo) saves $41/year if you do want to keep Prime.

Need the exact words to say if they try to keep you?

Generate your cancel script free →

Choose when to end membership

Select either "End on [renewal date]" (keep benefits until billing period ends) or "End Now" (immediate cancellation with potential partial refund).

Choose 'End Now' only if you want a partial refund for unused days. Otherwise, keep access until your renewal date.

Confirm cancellation

Click the final "Cancel My Membership" button. Amazon sends a confirmation email. Check your inbox to verify the cancellation went through.

Screenshot the confirmation screen. Amazon has been known to 'accidentally' reactivate Prime memberships.

⚠️ Watch out

✓ Refund may be possible

Amazon offers a full refund if you haven't used Prime benefits since renewal. Partial refunds are available based on usage. When canceling, select 'End Now' to see your specific refund amount before confirming.

Frequently Asked Questions

Can I get a refund when canceling Amazon Prime?
Yes — if you haven't used any Prime shipping benefits since your last renewal, Amazon offers a full refund. If you've used some benefits, you may get a partial refund based on usage. Select 'End Now' during cancellation to see your refund amount.
Will I lose my Amazon account if I cancel Prime?
No. Your Amazon account, order history, and wish lists are completely unaffected. You only lose Prime benefits (free shipping, Prime Video, etc.).
What happens to my Prime Video watchlist?
Your watchlist and viewing history are saved, but you can no longer stream Prime-included titles. You can still access content you've purchased or rented.
How do I cancel Amazon Prime on mobile?
Open the Amazon app → Menu → Account → Prime Membership → Manage Membership → End Membership. Or just visit amazon.com/mc/pipelines/cancelPrime in your mobile browser.
Will my Amazon Kids+ subscription also be canceled?
No. Amazon Kids+ is a separate subscription. You'll need to cancel it separately if you no longer want it.

Related Cancel Guides

Netflix → Hulu → Max (HBO) → Audible →

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